What To Expect

What to Expect when you visit us at Epperson Veterinary Services

When you arrive at Epperson Veterinary Services, we ask that you call and let us know you have arrived. You will be greeted by one of our friendly receptionists and they will verify who you have brought to visit us, they will then get your pet checked in. We will have you verify that all your information is correct so we will be able to contact you on your choice of communication.

If you choose to use our curbside service, someone will come to get your pet. They will bring out any paperwork needed. Please make sure dogs are leashed and cats are in a carrier so your pet can safely be transported into the office.

The doctor will perform an exam on your pet checking for any issues. If you have any concerns, please let them know at any time.

If your pet is ill, the doctor may take the pet to the treatment area for additional testing. At this time, you will be asked to wait in the room so that they can perform any testing needed. If bloodwork is being run, this could take 15-20 minutes for the results and the doctor to review. If medications are required, they will be prescribed with instructions on how to give to your pet. The doctor may return with additional recommendations for treatment.

If your pet is due for vaccines, they will be given at this time. If a Heartworm test is due, then a small amount of blood will be drawn from a leg. This is a very tiny needle and amount. This test takes approximately 10 minutes to run. Once the heartworm test is done and if negative then the Tech/Asst. will return with any instructions the doctor might have and prevention for taking home. If it is positive, then the doctor will come in and go over the treatment options.

We ask that you stay in the room until you have been checked out and someone escorts you from the room.

If you have any questions, please ask, we want to make sure you understand everything that you have been told regarding your pet’s care.